LEGAL NOTICE — RELIEVO

Last updated: 19/06/26

This English version is a courtesy translation provided for convenience. In the event of any discrepancy or dispute, only the French version (Mentions légales) is legally binding.

1. Site publisher

This site is published by:

RELIEVO
Legal status: Sole-proprietor micro-enterprise (micro-entreprise) SIRET: NA
Intra-community VAT number: VAT not applicable, art. 293 B of the French General Tax Code Registered address: NA
Phone: NA
Email: contact@relievo.fr

Publication director: Guilhem Malais Garrigues

2. Site host

The site is hosted by:

Guilhem Malais Garrigues
Address: NA
Phone: NA
Website: NA

3. Intellectual property

The name "RELIEVO", the logo, the graphic identity, the texts, the visuals, the photographs and all the elements making up the site are, unless otherwise stated, the exclusive property of RELIEVO or its partners.

Any reproduction, representation, modification, publication, adaptation or exploitation, in whole or in part, of the elements of the site, by any means whatsoever, is prohibited without the prior written authorisation of RELIEVO.

Any unauthorised use of the site or of any of its elements is deemed to constitute an infringement and is liable to prosecution.

The geographic data used to generate the maps comes from open sources:

Cartographic data © OpenStreetMap contributors
Elevation data via OpenTopoData

In accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the French "Informatique et Libertés" Act of 6 January 1978 as amended, RELIEVO undertakes to protect the personal data of its users.

4.1 Data controller

The data controller is RELIEVO, whose contact details appear in article 1 hereof.

Contact for any question relating to personal data: contact@relievo.fr

4.2 Data collected and purposes

The personal data collected (surname, first name, email address, postal address, phone number) is used for the following purposes:

Processing, manufacturing and delivering orders
Managing the customer relationship and after-sales service
Communicating about the progress of manufacturing
Sending the newsletter (only with explicit consent)

4.3 Legal basis for processing

The processing operations are based on:

Performance of the sales contract for order processing and delivery
The user's consent for sending the newsletter
RELIEVO's legitimate interest in improving its services and preventing fraud
Compliance with legal obligations (notably accounting and tax obligations)

4.4 Retention period

The data is kept for the time necessary for the purpose pursued:

Order data: for the duration of the contractual relationship, then archived in accordance with legal obligations (notably accounting)
Generation data and files: NA
Newsletter data: until consent is withdrawn

4.5 Users' rights

In accordance with the GDPR, the user has the following rights:

Right of access to their data
Right of rectification
Right to erasure ("right to be forgotten")
Right to object to processing
Right to restriction of processing
Right to data portability
Right to withdraw consent at any time

To exercise these rights, the user may send their request by email to contact@relievo.fr, accompanied where appropriate by proof of identity.

4.6 Complaint to the CNIL

In the event of a dispute relating to the processing of their personal data, the user has the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés — CNIL):

CNIL
3 Place de Fontenoy — TSA 80715 — 75334 Paris Cedex 07
Website: cnil.fr

5. Cookies

The site uses only cookies strictly necessary for its operation (session management, security, shopping cart).

These cookies are essential to providing the service and do not require prior consent.

No advertising or audience-measurement cookies are used.

The site's audience measurement is carried out anonymously and without cookies: it neither writes nor reads any information on the user's device, creates no identifier and uses no third-party service. The data is aggregated immediately into simple counters and can never identify a visitor.

The user may configure their browser to block or delete cookies, which may however impair certain features of the site.

6. Consumer mediation

In accordance with article L612-1 of the French Consumer Code, every consumer has the right to use a consumer mediator free of charge with a view to the amicable resolution of a dispute with a professional.

Beforehand, the customer is invited to contact RELIEVO at contact@relievo.fr in order to attempt to resolve the dispute amicably.

Failing resolution, the customer may refer the matter to the consumer mediator:

Consumer mediator: NA Address: NA
Website: NA
Email: NA

The user may also use the European Online Dispute Resolution (ODR) platform: https://consumer-redress.ec.europa.eu/index_en

7. Applicable law

This legal notice is governed by French law.

In the event of a dispute and after the failure of any attempt at amicable resolution or mediation, the French courts shall have sole jurisdiction.